From Senator Erpenbach's office:
DMV customer service center closed Monday February 16th –
On February 16th the DMV customer service center and call center will be closed so that all customer service representatives can receive technical and procedural training. While the staff at the DMV is receiving training they will be unable to receive calls; however the automated phone system will still be available.
The automated system allows motorists to make road test appointments and receive recorded information. Many DMV services are available online at WWW.wisconsindmv.gov